Practice policies

Chaperone policy

It is our policy for all patients to be offered a chaperone to be present during an examination. In the event of the surgery not being able to offer you a chaperone at that time, you will be given the option of re-booking for a new date.

Recording and social media usage from within the premises

The use and promotion of social media broadcasts and video recording by all service users/providers is strictly prohibited from within these premises in accordance with our social networking and data protection policies.

For any patients wishing to record consultations, you must obtain permission from the clinician prior to your consultation.

Recordings must not be taken in the waiting room or at reception.

Sexual Safety Charter

We are committed to providing a safe, respectful environment for every patient and member of staff. As part of the Sexual Safety Charter, we promise:

• you will always be treated with dignity and respect
• you can speak up about any behaviour that makes you uncomfortable
• we will listen, take you seriously, and act immediately
• our staff follow strict professional standards
• chaperones are available for all examinations – just ask

If you feel unsafe or wish to raise a concern; speak to our practice manager or safeguarding lead.